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Incident Report

The Incident Report Form is for our Accredited Operators. If you are not a WAQRR-accredited operator, you will want to fill out a Grievance Form instead.

It is the policy of WAQRR that all accredited residences, members, and organizations report all major incidents. A major incident is any emergency or situation with a significant impact and urgency requiring a response beyond routine incident management. This encompasses events such as a fatality, police involvement, ambulance or EMS visit, or any pending legal action against a staff member or the Organization. Additionally, a significant incident includes, but is not limited to, any violation of the signed code of ethics by volunteers, staff, or Organization owners whose actions directly or indirectly affect a participant or resident. Compliance with this reporting policy is vital to ensuring the safety and well-being of our WAQRR accredited organizations.

WAQRR Incident Policy

The Organization attests and affirms:
13.1. It is the policy of WAQRR, that all accredited residences, members, and
Organizations report all major incidents. A major incident is defined as any
emergency or situation with a significant impact and urgency, requiring a
response beyond routine incident management. This encompasses events such
as a fatality, police involvement, ambulance or EMS visit, or any pending legal
action against a staff member or the Organization. Additionally, a major incident
includes but is not limited to, any violation of the signed code of ethics by
volunteers, staff, or Organization owners whose actions directly or indirectly
affect a participant or resident. Compliance with this reporting policy is vital in
ensuring the safety and well-being of our WAQRR accredited Organizations.


13.2. In the event of a major incident, it is the duty of the WAQRR accredited Organization
to promptly report the incident using the official WAQRR Incident form, accessible on
www.waqrr.org under the 'more' tab within the 'provider network.' The Organization is
required to submit the completed form along with a written summary of the incident
within 24 hours of its occurrence. These documents will be forwarded to the
Executive Director of WAQRR for thorough review. WAQRR will keep records and files of each major incident report.


13.3. If a major incident is not reported by an accredited residence, member, or Organization, or if the incident and the timing and/or nature of the incident are deemed “out of the ordinary,” there will be an investigation into the incident by the WAQRR Executive Director and standards/ethics committee.


13.4. After the investigation is concluded, WAQRR may require an explanation from the accredited residence, member, or Organization concerning failing to report the incident.


13.5. If the non-reported incident is determined to involve an accredited residence, member, or Organization that is found to be negligent or at fault, this will be reported to the WAQRR board for review and decision as to whether a sanction is warranted.


13.6. Possible Sanctions:
13.6.1. A written warning from WAQRR concerning the negative effect of failing to report or,
13.6.2. A 30-60-day probationary period in which the WAQRR accredited residence, member, or Organization would be required to maintain weekly communication with WAQRR to ensure no further incidents have occurred; or,
13.6.3. The suspension or termination of WAQRR accreditation for a period of time that would be determined appropriate by the WAQRR staff and board of directors.
13.6.4. The Organization attests and affirms that its authorized representative(s) have fully read the WAQRR Incident Policy and will fully comply with timely reporting of all applicable incidents.

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